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Itc Mughal, A Luxury Collection Resort & Spa, Agra Agra , Agra (Uttar Pradesh)

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04Dec2024Select date
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05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Taj Ganj, Agra (Uttar Pradesh), India, 282001

ITC Mughal, A Luxury Collection Resort & Spa, Agra is situated in Taj Ganj, a historic area embodying Mughal architecture near the Taj Mahal. This hotel is the only Indian property to have received the esteemed Aga Khan Award for Excellence in Architecture. Featuring an aesthetic inspired by the Mughal dynasty, the resort offers expansive gardens dotted with reflecting pools and fountains. Guests can expect a blend of contemporary luxury and rich cultural heritage throughout their stay.

Location

ITC Mughal is strategically located in Taj Ganj, providing easy access to the iconic Taj Mahal and other historical sites. Guest services include airport shuttle options to Indira Gandhi International Airport, which is approximately 155.5 miles away. The concierge can assist with guided tours to local attractions, enhancing the cultural and historical experience for visitors. This prime location facilitates exploration of Agra’s rich heritage and vibrant atmosphere.

Rooms

The hotel’s rooms are elegantly appointed, positioned around three courtyards in two-storey quadrangles linked by pedestrian bridges. Each room is designed to reflect Mughal magnificence, with modern amenities ensuring comfort and convenience. Room options range from intimate Mughal Rooms to spacious Royal Mughal Suites, providing a variety of choices for diverse traveler needs. Luxurious furnishings, tea and coffee facilities, and plush bedding enhance the overall guest experience.

Eat & Drink

Dining at ITC Mughal features an array of culinary delights, centered around North West Frontier cuisine at the renowned Peshawri restaurant. The all-day dining venue, Taj Bano, offers buffet-style meals with daily local specialties. Guests can relax in the stylish lobby bar, Maikhana, which serves a selection of beverages and lite bites. Unique experiences such as dining with views of the Taj Mahal elevate mealtime to an exquisite experience.

Leisure & Business

The resort fosters a sense of relaxation through its renowned Kaya Kalp – The Royal Spa, where guests can indulge in ancient and modern therapies. ITC Mughal is also equipped to host corporate meetings and social celebrations in a variety of elegant venues, with dedicated teams handling every detail. Recreational options include yoga sessions, nature walks, and a children’s play area, ensuring activities for all ages. An outdoor swimming pool complements the leisure offerings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
32 m² 
Bed options:
2 Single beds
Air conditioning
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Royal King Suite
Max:
2 persons
70 m² 
Bed options:
1 King Size Bed
Air conditioning
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King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Agra (Uttar Pradesh) 2.4 mi
Airports
Agra (AGR) 5.7 mi
Gwalior (GWL) 78.5 mi
Train
Agra Fort Railway Station 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Tennis court
  • Badminton

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Pedicure
  • Body scrub
  • Treatment room
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Taj Ganj, Agra (Uttar Pradesh), India, 282001
Map view
Taj Ganj, Agra (Uttar Pradesh), India, 282001
Nearby
Sawad
2000 ft
Restaurants
Taj Bano
2900 ft
Taj Ganj
Anand Pure Veg Restaurant
100 ft
25/34 A/18 Beside Itc Mughal Hotel Fatehabad Road
Cafe Godfather
700 ft
Fatehabad Road Near ITC Mughal Hotel Agra
Sugar n Thyme
400 ft
1374K/1375K
Subway
500 ft
08 Shop No Opposite ITC Mughal Hotel
Kwality Multi Cuisine Restaurant
500 ft
100 Phase 2 Fatehabad Road
Bikanervala
800 ft
Fatehabad Road Opp. Hotel ITC Mughal
Chapter1
1800 ft
Fatehabad Road 100 meters from ITC Mughal
The Pindi Agra
1700 ft
304

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient Location
Immaculate Rooms
Poor Check-In Experience
Chaotic Dining Organization
7.8/10
Very good
Rooms
7.9
Location
8.3
Service
7.8
Dining
7.9
Guest reviews
7.8/10
based on 9 review
8.2
8.2/10based on 1151 review
Edward
United Kingdom, May  2024
7.4/10

The hotel's rooms were very much below my expectations and mediocre overall, needing a major facelift. On the bright side, paying extra for a suite was worth it as it was very spacious and even had a massage chair, perfect for our family of four. The bedding setup was extremely comfortable for my 10-year-old twins.

Rooms
7.0
The suite I stayed in was very spacious and included a relaxing massage chair. However, the overall condition of the rooms was below expectations.
Service
7.0
Although the staff were generally harried, they were kind and helpful when approached directly.
Location
8.0
The hotel was well-kept and served as a true haven in the chaotic city. Its setting in lush gardens was very nice. However, the additional charge for Wi-Fi use was disappointing.
Dining
8.0
The dining experience at the Zesty Morning restaurant was excellent, with a variety of hot, cooked items made to order at live chef stations. However, being given a disabled room when not required was a hiccup in an otherwise good experience.
Facilities
7.0
The hotel boasts branded dining at Zesty Morning and provides excellent dining options. However, the unnecessary mix-up with the room assignment was a downside.
Graham
United Kingdom, April  2024
6.8/10

I had a mixed experience at this hotel. The rooms, despite being quite well-equipped, had some issues like a strong smell of dust that led to a cough. However, the amenities provided were satisfactory. The service was polite but lacked a touch of professionalism. The location near the Taj Mahal was impressive, but there were some minor hiccups in certain aspects. The dining experience had its highs and lows with good spread but chaotic organization.

Rooms
7.0
The rooms were given in a staggered fashion till 4 PM, and the strong smell of dust was a downside, causing some discomfort. On the positive side, they had a good supply of fresh water, nice toiletries, coffee, and tea for a comfortable stay.
Service
6.0
The service was polite but could benefit from more professionalism and hospitality. I appreciated the gesture of discounting our food bill after an embarrassing dining experience. However, being refused input at the Hairdressing Salon impacted my overall impression.
Location
8.0
The location was impressive, being very close to the Taj Mahal, and the oriental-modern style gave a fairytale ambiance. However, minor areas like the check-in experience could be improved for a seamless guest arrival. The proximity to the Taj Mahal was a definite highlight.
Dining
6.0
The dining experience had a good spread but suffered from chaotic organization, which lessened the enjoyment. Having lids on dishes to keep them warm would enhance the overall experience.
Facilities
7.0
The facilities offered standard amenities like room service, car hire, dry cleaning, housekeeping, laundry, valet parking, and tours/ticket assistance. However, an added touch of attention to detail and service quality would elevate the overall guest experience.
Convenient Location
Poor Check-In Experience
Todd
United States of America, March  2024
8.4/10

My stay at the hotel was a mix of highlights and some areas that need improvement. The rooms were spacious, offering a comfortable and elegant experience, but they could benefit from a more luxurious touch. The service was overall helpful, with a few hiccups like missing amenities. The location was excellent, providing a peaceful retreat close to major attractions, markets, and highways. The dining experience was generally delightful, with delicious offerings, and there were great facilities to enjoy on-site.

Rooms
8.0
The rooms felt like a large apartment, with a living room, bedroom, big bathroom, and even a dressing room. They were comfortable and elegant.
Service
7.0
The staff, especially Umar, Ankush, Bhim, and Pranjal, were extremely friendly and attentive. However, there were some lapses in service, like forgetting requested items.
Location
9.0
The hotel was an oasis from the busy streets of Agra, surrounded by lush gardens. It was conveniently close to the main market, the Taj Mahal, and highways.
Dining
9.0
The dining experience was fabulous and worth the price, offering a first-class selection of delicious dishes with excellent service.
Facilities
9.0
The facilities provided were top-notch, adding to the overall comfort and enjoyment of the stay.
John
United Kingdom, January  2024
8.6/10

My stay at the hotel was truly unforgettable. The room was large, comfortable, and very well-serviced, just like I had requested as I stayed in the same room during my last visit. The exclusive spa facility was a fantastic experience, especially thanks to Satyaveer Singh's friendly and engaging approach. However, a little renovation is needed.

Rooms
8.0
I felt like I was in a home away from home in the spacious and cozy room. The exclusive spa facility added an extra touch to my stay.
Service
9.0
The service was top-notch; everyone I encountered was incredibly helpful and courteous. The only downside was the check-in process, which took longer than expected.
Location
9.0
The hotel served as an oasis from the busy streets of Agra, offering a peaceful retreat. Plus, being just 10 minutes away from the Taj Mahal was a significant convenience.
Dining
9.0
The dining experience was a culinary delight with an extensive selection that changed daily. The fine dining Indian restaurant was a particular highlight, offering a truly amazing experience.
Facilities
8.0
The facilities were top-notch, providing everything I needed for a comfortable stay. However, a little maintenance and upkeep would enhance the overall experience.
Thomas
United States of America, December  2023
6.6/10

The hotel rooms were nice, clean, and comfortable, but a bit cluttered and the bathroom could have been cleaner. The staff was polite but not overly friendly, and the unexpected Wi-Fi charge was a surprise in a 5-star hotel. The location was conveniently close to main attractions but noise was an issue at night. The dining was average with good value. Overall, a decent stay with room for improvement.

Rooms
7.0
The rooms were nice, clean, and comfortable.
Service
6.0
The staff was polite but not overly friendly.
Location
7.0
The location was conveniently close to main attractions but noise was an issue at night.
Dining
6.0
The dining was average with good value.
Facilities
7.0
Basic facilities provided.
Peter
United Kingdom, December  2023
9.0/10

Our stay at the hotel was just incredible! The rooms were perfect for our family of four with a beautiful bay window and bedding setup that was extremely comfortable for our 10-year-old twins. The suite we stayed in was clean, comfortable, and well-equipped, exactly what we expected when we booked. The hotel gave us all kinds of amenities, including a free breakfast buffet, complimentary drinks in the lounge, access to a quieter pool by the spa area, and a private lounge area.

Rooms
9.0
Our room was comfortable, clean, and well-equipped, perfect for our family of four.
Service
8.0
The service was very good and kind. They explained all the hotel's facilities, including a wonderful viewing tower with a stunning view of the Taj Mahal.
Location
9.0
The location was impressive and very close to the west entrance of the Taj Mahal. The hotel staff arranged a knowledgeable guide for us, enhancing our overall experience.
Dining
10.0
The dining experience was incredible, surpassing any 5-star hotel we've stayed at. The lavish meals and made-to-order sandwiches were some of the best we've ever had.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a luxurious and comfortable stay.
Curtis
United States of America, August  2023
8.4/10

Upon arrival, the hotel welcomed me with spacious and well-maintained rooms, though there was a slight damp smell upon opening the door. The service was outstanding, with staff going out of their way to cater to specific dietary needs. The hotel's location near major attractions like the Taj Mahal was pristine and well-maintained. While the dining options were varied, they fell short of expectations compared to other 5-star establishments.

Rooms
8.0
The rooms were spacious and very well maintained, though there was a damp smell when we opened the door. A renovation and modernization of equipment are needed.
Service
9.0
The service was exceptional, with a focus on client satisfaction and catering to special requests and dietary restrictions.
Location
10.0
The hotel's location near the Taj Mahal, with perfectly manicured lawns and fountains, was ideal for exploring the major sites.
Dining
7.0
The dining experience offered a good variety of dishes, but it lacked the finesse typically found in other 5-star hotels.
Facilities
8.0
The hotel's facilities were well-maintained and provided a comfortable stay.
Joe
United Kingdom, July  2023
8.2/10

My stay at the hotel was fantastic. The rooms were spacious and luxurious, thanks to the excellent housekeeping by Rambiresh. The breakfast buffet was superb with a variety of options. However, the dining experience could be improved slightly. The service was top-notch, and the location was great with convenient access to nearby attractions.

Rooms
9.0
The rooms were very comfortable and well-maintained. Special thanks to the housekeeping staff for taking care of all our needs.
Service
9.0
The staff were attentive, friendly, and very helpful throughout my stay.
Location
8.0
The hotel is located in a bustling market area, perfect for shopping and exploring nearby restaurants. The proximity to the Taj viewpoint was a bonus.
Dining
7.0
The dining experience was a mix of exceptional and average dishes. The breakfast buffet was fantastic, but some items were not freshly baked.
Facilities
8.0
The facilities, including the gardens, swimming pool, and relaxation areas, were well-maintained and provided a pleasant environment.
Adrian
United Kingdom, June  2023
8.2/10

I had requested a higher-quality room as I had stayed in the same room during my last visit. The room was nice, clean, and comfortable, but being placed at the back of the hotel did not meet my husband's expectations. Nonetheless, it's a good hotel.

Rooms
8.0
The room was nice, clean, and comfortable.
Service
9.0
The staff turned out to be a highly motivated senior manager with tremendous drive and a sense of hospitality. They were very attentive, friendly, and helpful.
Location
7.0
The hotel's location felt like a fairy tale Aladdin setting, with an oriental and modern style resembling the true Thousand and One Nights. Although it was freezing cold, it's close to plenty of restaurants and stores in New Delhi.
Dining
9.0
The dining experience was always a delight with a very wide choice of sumptuous dishes. The Peshwari Restaurant was good, offering exotic food options that beat even the best city hotel breakfast.
Facilities
8.0
The hotel offered various services from room service to car hire, dry cleaning, housekeeping, laundry, valet parking, and tours/ticket assistance.
friendly staff
cold location
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